How can we help?
Find answers to common questions or reach out to our team directly.
Getting Started
NoCap helps you build and track habits that stick. Once you create an account, you can set up habit stacks, define your goals, and let our AI-powered insights guide your progress. Download the app, sign in, and start your first habit stack in under a minute.
Frequently Asked Questions
How do I reset my password?
On the sign-in screen, tap Forgot password? and enter your email address. You will receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings, find NoCap, and select Cancel. You will retain access until the end of your current billing period.
How do I delete my account?
To permanently delete your account and all associated data, email us at franck@donocap.com with the subject line "Account Deletion Request". We will process your request within 7 business days.
My habit streak isn't updating correctly. What should I do?
Try closing and reopening the app to force a sync. If the issue persists, check that your device's date and time are set automatically. Still stuck? Contact us and we'll look into it.
Contact Us
Can't find what you're looking for? We're happy to help. Reach out and we'll get back to you as soon as possible.
Email: franck@donocap.com